Plain-language summary: Routines is software you run on your own Mac, using your own AI accounts. We give you a licence to use it. Some features are paid. The app does powerful, automated work on your behalf, so you are responsible for the accounts you connect and the actions you set up, and the software is provided “as is”.

1. Agreement to terms

These Terms of Service (“Terms”) are a binding agreement between you and Binar Code Labs SRL (“Routines”, “we”, “us”), a company registered in Chișinău, Republic of Moldova. They cover the Routines macOS application, the website at getroutines.ai, and related services (together, the “Service”). If you do not agree, do not use the Service.

2. The Service

Routines is a local-first macOS application that runs automated “routines” on your device, reading from accounts you connect, calling AI providers, and producing outputs such as briefings, summaries, and notes. Most processing happens on your Mac. The AI itself can come from us, metered and billed against your AI credit balance, or from an API key you configure yourself; the accounts you connect are always your own. We also operate an account, licensing, and billing service at getroutines.ai.

3. Eligibility and accounts

You must be at least 16 years old and able to form a binding contract to use the Service. If you create an account, you are responsible for keeping your credentials secure and for all activity under your account. You agree to provide accurate information and to keep it up to date.

4. Licence to use the software

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to download and use the Routines app for your personal or internal business purposes. You may not:

copy, resell, sublicense, rent, or redistribute the app;
reverse engineer, decompile, or attempt to extract source code, except to the extent this restriction is prohibited by applicable law;
circumvent licensing, usage limits, or security mechanisms, or share licence keys in violation of your plan;
use the Service to build a competing product.

5. AI, your providers, and connected accounts

AI in Routines comes either from us or from a provider you configure yourself, and the app also connects to the accounts you link:

AI supplied by Routines: when you use the AI we provide, we route the request through our platform to the model provider on our own credentials and bill what it uses to your AI credit balance, at the rates in effect at the time of the request. We may change those rates for future usage. Availability depends on our provider, and we may decline or limit requests to protect the Service, as described in the acceptable-use section below.
Your own API keys: if you configure your own key (such as Anthropic), you are responsible for obtaining and paying for it and for complying with that provider’s terms. Requests then go straight from your Mac to the provider, and we bill you nothing for that AI.
Your connected accounts: the accounts you connect (such as Google, Slack, or Atlassian) are yours, and you are responsible for ensuring you have the right to access and process that data.
The actions your routines take: you are responsible for reviewing what your routines do, especially any that send messages, modify data, or interact with other people.

Your use of those third-party services is governed by their own terms, and we are not responsible for their availability, accuracy, or charges.

6. Subscriptions, billing, and refunds

Some features require a paid subscription. Payments are processed by our merchant of record, Polar, who collects payment information and issues invoices on our behalf.

Recurring billing: Paid plans renew automatically each billing period until cancelled. You can cancel at any time through the customer portal; cancellation takes effect at the end of the current period.
Usage-based features: Certain features are metered and billed on usage, in addition to any base subscription. Transcription is metered per minute. AI supplied by Routines is metered per request and drawn from your AI credit balance.
AI credit: Each account receives a one-time welcome AI credit when it is created. Further credit is bought in fixed packs through the same checkout, and each purchase is credited once even if the payment confirmation reaches us more than once. Purchased credit does not expire. Credit we grant with a plan applies to that billing period, does not carry over, and is used before purchased credit. If your balance falls below the minimum a request needs, AI supplied by Routines pauses until you top up or configure your own key; nothing else in the app stops.
Taxes: Prices may exclude applicable taxes, which may be added at checkout.
Refunds: Except where required by law, fees are non-refundable, and that includes purchases of AI credit. Credit already spent cannot be returned. If you believe you were billed in error, contact us and we will work with you in good faith.

7. Acceptable use

You agree not to use the Service to:

violate any law, regulation, or third-party right;
access data or accounts you are not authorised to access;
send spam or unlawful, harmful, or deceptive content;
interfere with or disrupt the Service, or attempt to gain unauthorised access to it.

You are solely responsible for the content your routines process and the outputs they generate.

8. AI output

Routines uses AI models that can produce inaccurate or incomplete results. Output is provided for your assistance only and should not be relied upon as professional advice. You are responsible for reviewing outputs before acting on them.

9. Intellectual property

The Service, including the app, website, branding, and underlying software, is owned by Binar Code Labs SRL and its licensors and is protected by intellectual property laws. These Terms do not grant you any rights to our trademarks or brand. You retain all rights to your own data and the content your routines produce.

10. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that outputs will be accurate.

11. Limitation of liability

To the maximum extent permitted by law, Binar Code Labs SRL will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Indemnification

You agree to indemnify and hold harmless Binar Code Labs SRL from any claims, damages, and expenses (including reasonable legal fees) arising from your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

13. Termination

You may stop using the Service and delete the app at any time. We may suspend or terminate your access if you breach these Terms or to protect the Service. On termination, the licence granted to you ends; sections that by their nature should survive (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.

14. Governing law

These Terms are governed by the laws of the Republic of Moldova, without regard to conflict-of-law rules. The courts of Chișinău, Republic of Moldova, will have jurisdiction, except where mandatory consumer-protection law gives you the right to bring proceedings in your place of residence.

15. Changes to these terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you. Your continued use of the Service after changes take effect means you accept the revised Terms.

16. Contact us

Binar Code Labs SRL, Chișinău, Republic of Moldova.

Email: support@getroutines.ai