The short version: Routines runs on your Mac. Your routines, their outputs, your notes, your connected-account data, and your API keys are stored locally on your device — we never receive them. We operate a small account and billing service at getroutines.ai, and the app talks directly to the AI providers you connect (such as Anthropic and Deepgram) using your own credentials.

1. Who we are

Routines (“Routines”, “we”, “us”, or “our”) is a macOS application, with iOS and watchOS companion apps, and a website, operated by Binar Code Labs SRL, a company registered in Chișinău, Republic of Moldova. This Privacy Policy applies to the Routines apps, the website at getroutines.ai, and related services (together, the “Service”).

If you have any questions about this policy, contact us at privacy@getroutines.ai.

2. Data that stays on your Mac

Routines is designed to keep your information on your own device. The following never leaves your Mac through us and is never transmitted to or stored on our servers:

Routine definitions and schedules — the automations you create and when they run.
Routine outputs and history — briefings, summaries, notes, and other results, stored in a local database on your Mac.
Shared memory and notes — context you give the app to personalise its work.
Your API keys — for example, your Anthropic API key, stored securely in the macOS Keychain.
Connected-account tokens — the OAuth tokens for services you connect (Google, Slack, Atlassian, and others) are stored locally and used by the app on your device.
The content the app reads — emails, calendar events, messages, and meeting audio are processed on your Mac and are not sent to us.

3. Data the app sends on your behalf

To do useful work, the app sends data directly from your Mac to the third-party providers you choose, using your own credentials. We act only as the software that makes these calls — we do not receive or store the content:

Anthropic (Claude). When a routine or chat runs, the relevant prompts and content are sent to Anthropic’s API under your API key, subject to Anthropic’s privacy policy.
Deepgram. If you use meeting recording and transcription, audio is streamed to Deepgram for speech-to-text, subject to Deepgram’s privacy policy. (An offline transcription option is also available.)
Services you connect. When you connect Google, Slack, Atlassian, or similar, the app accesses your data from those providers under the permissions you grant, to perform the tasks you set up.

You control these integrations. You can disconnect an account or remove an API key at any time from within the app.

4. The iOS and watchOS apps

The Routines companion apps for iPhone and Apple Watch let you capture todos, record and transcribe meetings, and view your notes on the go. They work with a Routines account so your data can sync across your devices.

Signing in. You can sign in with Sign in with Apple or with Google. We receive the account identifier and, where you allow it, your name and email address, used to create and secure your account.
Synced data. When you are signed in, the transcripts, notes, and todos you create are synced to your Routines account so they appear across your Mac, iPhone, and Apple Watch. This data is associated with your account and stored to provide the sync feature.
Health and fitness data (optional). If you connect Apple Health, the iOS app reads your sleep, workouts, steps, heart rate and related metrics and syncs daily summaries to your account so your briefs and second brain can use them. This data is used for no other purpose, is never shared or sold, and is deleted with your account.
Meeting audio and transcription. If you record a meeting, the audio is streamed to Deepgram Inc., acting as our processor, purely to produce a transcript. Under our agreement with Deepgram, your audio is not used to train Deepgram’s models. The audio is processed for transcription and is not stored on our servers.
Account deletion. You can delete your account at any time from within the app, at Settings then Delete Account. This removes your cloud account and the data synced to it across your devices. Deletion is permanent and cannot be undone.

5. Data we do collect

We run a lightweight service at getroutines.ai for accounts, licensing, and billing. In that context we collect:

Account information. Your email address and, for password sign-in, a securely hashed password, plus authentication tokens used to keep you signed in. If you sign in with Apple or Google, we receive an account identifier and, where you allow it, your email address, in place of a password.
Waitlist information. If you join the waitlist, your email address, and limited technical context (referrer, browser user-agent, and a one-way hashed IP address) used to prevent abuse.
Billing information. Payments are handled by our merchant of record, Polar. We receive and store your subscription status and plan tier; we do not receive or store your full card details — those are processed by Polar under their privacy policy.
Transcription usage metering. If you use metered transcription, we record usage data needed to bill it accurately — such as a session identifier and the number of minutes transcribed. We do not store your audio or transcripts on our servers.
Basic operational logs. Standard server logs and diagnostic information used to keep the Service secure and reliable.

6. How we use information

To create and manage your account and licence.
To process subscriptions and meter usage-based features.
To provide support and respond to your requests.
To operate, secure, and improve the Service and prevent abuse.
To send you essential service and account communications.

We do not sell your personal data, and we do not use your routine content for advertising.

7. Third-party services

The Service relies on the following providers. Each handles data under its own terms and privacy policy:

Anthropic — AI model provider (under your API key).
Deepgram — speech-to-text transcription.
Polar — payments and subscription billing.
Apple and Google, sign-in providers for the iOS and watchOS apps.
Google, Slack, and Atlassian — services you optionally connect.

8. Data retention

Data stored locally on your Mac remains there until you delete it or uninstall the app. Data synced to your Routines account is retained until you delete your account. You can delete your account at any time from within the app, at Settings then Delete Account, which removes your cloud account and the synced data across your devices. For the remaining data we hold (account, billing, and usage records), we retain it for as long as your account is active and as needed to comply with our legal, accounting, and tax obligations. You can also request deletion of your account data as described below.

9. Security

API keys are stored in the macOS Keychain, and your operational data is kept in a local database on your device. Connections between the app, our service, and third-party providers are encrypted in transit (TLS). No method of storage or transmission is completely secure, but we work to protect your information using reasonable technical and organisational measures.

10. Your rights

We apply strong, GDPR-level privacy rights to everyone, regardless of where you live. Subject to applicable law, you may have the right to access, correct, export, or delete your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, email privacy@getroutines.ai. You also have the right to lodge a complaint with a data protection authority — in the Republic of Moldova, the National Center for Personal Data Protection (datepersonale.md); in the EU/EEA, your local supervisory authority.

11. International transfers

We are based in the Republic of Moldova, and some of our providers (for example, Anthropic, Deepgram, and Polar) may process data in other countries, including in the European Union and the United States. Where required, such transfers are made under appropriate safeguards, such as Standard Contractual Clauses or an equivalent recognised mechanism.

12. Children

The Service is not directed to children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, contact us and we will delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you. Your continued use of the Service after changes take effect means you accept the revised policy.

14. Contact us

Binar Code Labs SRL — Chișinău, Republic of Moldova
Email: privacy@getroutines.ai